Privacy Policy
Our Commitment to Privacy
At MicaStylz, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you use our fashion styling services and platform.
By using MicaStylz, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
- Full name and contact details (email, phone number)
- Shipping and billing addresses
- Payment information (processed securely through our payment partners)
- Date of birth (for age verification purposes)
- Photographs and measurements (for styling services)
Styling Preferences
- Fashion preferences and style history
- Size measurements and fit preferences
- Color preferences and style inspirations
- Occasion-specific needs (events, professional wear, etc.)
- Budget considerations
Technical Information
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on our platform
- Session duration and interaction patterns
- Location data (general, not precise location)
How We Use Your Information
We use your information to:
- Provide personalized styling consultations and recommendations
- Process orders and manage your account
- Communicate with you about appointments and services
- Improve our services and platform functionality
- Send you relevant fashion updates and promotional content (with your consent)
- Analyze platform usage to enhance user experience
- Prevent fraud and ensure platform security
- Comply with legal obligations
Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party companies that assist us in operating our platform (payment processors, shipping partners, etc.)
- Business Partners: Trusted fashion brands and designers for product fulfillment
- Legal Authorities: When required by law or to protect our rights
- Analytics Providers: For website improvement and user experience optimization
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:
- SSL/TLS encryption for all data transmissions
- Secure payment processing through PCI DSS compliant providers
- Regular security audits and vulnerability assessments
- Employee training on data protection practices
- Access controls and authentication systems
Your Privacy Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate personal information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Portability: Request transfer of your personal information to another service
- Objection: Object to processing of your personal information
- Restriction: Request restriction of processing your personal information
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform:
- Essential Cookies: Required for basic platform functionality
- Performance Cookies: Help us understand how our platform is used
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Used to display relevant advertisements and content
You can control cookie preferences through your browser settings and our cookie consent banner.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Styling consultation records are typically retained for 2 years to maintain service quality and for reference in future consultations.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child, we will take steps to delete such information immediately.
International Data Transfers
Your personal information may be transferred to, and processed in, countries other than Nigeria. We ensure such transfers are protected by appropriate safeguards, including standard contractual clauses or other legally recognized mechanisms.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services constitutes acceptance of the updated policy.